Susan Pratt is a seasoned professional with extensive experience in technical solutions and engineering, currently serving as a Senior Technical Solutions Engineer at T-Mobile since September 2012. Throughout the tenure at T-Mobile, Susan has held various roles, including Technical Sales Engineer, Product Champion, Senior Specialist, Account Expert, and Specialist in Technical Care. Prior to this, Susan worked as a Secondary English Teacher at Shawnee Middle School from August 2011 to May 2012 and gained academic experience as a Graduate Teaching Assistant at the University of Oklahoma from August 2008 to May 2011. Susan holds a Bachelor of Arts in English Language and Literature from the University of Oklahoma and a Bachelor of Applied Science in Computer Science from Pikes Peak State College.
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