Toby Ward

Toby Ward possesses extensive experience in technical account management and service delivery within the telecommunications sector. Currently serving as Manager of Technical Account Management at T-Mobile since July 2022, Toby leads a team focused on providing operational support for Federal Government Civilian, DoD, and SLED customers. Prior to T-Mobile, Toby held the position of Senior Network Service Manager at Sprint from March 2001 to August 2022, overseeing the Service Assurance program for high-end clients in various sectors. Toby's career began in the United States Air Force, where implementation project management and telecommunications technician roles were undertaken, laying a solid foundation for expertise in managing complex telecommunications projects and customer relations.