William Thayne is an experienced product leader specializing in telecommunications, CPaaS, UCaaS, CCaaS, AI/ML, and mobile communications. Currently serving as a Principal Product Manager at T-Mobile since 2020, they excel in developing AI-native products for enterprise collaboration and customer engagement. With a rich career that began in 1999 as a Strategic Advisor and Management Consultant to mission-driven organizations, William has effectively combined technical execution with business outcomes. They are pursuing a BSBA in Computer Information Systems from Walla Walla University.
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