Abiola A.

Customer Success Manager at T2 Biosystems

Abiola A. has a diverse work experience in the biotechnology industry. Currently, they are working as a Customer Success Manager at T2 Biosystems, where their role involves developing tools to identify sepsis-causing pathogens quickly. Prior to this, Abiola A. worked at Roche Sequencing North America for almost seven years. They started as a Logistics Specialist at Kapa Biosystems, which was later acquired by Roche in 2015. Later, they transitioned into a Client Services Specialist role, where they provided support to clients and applied the latest advances in genomics and synthetic biology to improve results.

Abiola A. holds a Bachelor of Science (BS) degree in Biology/Biological Sciences from the University of Massachusetts Lowell. Additionally, they have pursued essential courses for an MBA at the UNH Peter T. Paul College of Business and Economics, focusing on Business Administration and Management, Marketing/Growth & Innovation, and Cost Accounting.

In terms of certifications, Abiola has obtained the following:

- Customer Experience: Journey Mapping certification from LinkedIn in March 2020.

- Managing a Customer Service Team certification from LinkedIn in February 2020.

- Sales: Customer Success certification from LinkedIn in February 2020.

There is mention of a certification in Miller Heiman Strategic Selling from Roche, but no specific details regarding when and where it was obtained are provided.

Links

Timeline

  • Customer Success Manager

    March, 2020 - present

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