Mark Birch

Mark Birch has extensive experience in customer support and field service engineering, currently serving as a Customer Support Engineer at TA Instruments since July 2007, where responsibilities include a busy service role across South UK and assisting colleagues in the Nordics and Benelux regions. Previous roles include Field Service Engineer at SOTAX Corporation, Customer Service Supervisor at Abbott Diagnostics, and Service Account Supervisor at Shimadzu Scientific Instruments, where Mark managed key accounts and provided service for major pharmaceutical companies. Earlier in the career, positions included Field Service Engineer roles at Kontron Instruments and Dynatech Laboratories, and a Test Engineer position at Hunting Hivolt Ltd, where an apprenticeship was completed. Education was pursued at King's Manor and Worthing College.