Fatma Essam is an experienced professional in customer service and operations management, currently serving as Customer Service Team Lead at Tabby since November 2023. Previously, Fatma held the position of Operations Team Manager at _VOIS from March 2018 to June 2022, where responsibilities included setting targets and driving performance through coaching and feedback. Fatma's career also includes roles such as Customer Service Officer at Lynks.com, Account Manager at Omnicare Group, and Subject Matter Expert at Sutherland Global Services. Fatma holds a Bachelor's degree in Accounting and Finance from Alexandria University, obtained from 2006 to 2010.
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