Hagar Hammouda is an experienced professional with a background in customer service and team leadership. At e& UAE, Hagar served as a Service Recovery Multiskilled Advisor, addressing billing and technical complaints for business customers. In a proactive care role, Hagar focused on identifying system issues affecting customer accounts. Prior to this, Hagar achieved a 90% KPI success rate and 100% customer satisfaction as a Customer Service Advisor. Hagar also demonstrated leadership skills as Head of the Organizing Committee for Enactus New Beni Suef and gained experience in sales as a Seller between February 2021 and March 2024. Currently, Hagar is a Customer Service Ambassador at Tabby, ensuring a seamless customer experience. Hagar holds a degree in Political Science from Beni-Suef University, obtained in 2023.
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