John C. has a diverse work experience spanning over 17 years. JOHN started their career as a Senior Customer Service Executive at Intelenet Global Services in 2003, where they excelled in outbound collection calls. JOHN then worked at Tech Mahindra as a Senior Customer Service Representative, handling inbound calls for 3G users in the United Kingdom.
In 2007, John joined RAKBANK as a Sales and Client Relations Executive, providing customer service and sales to new and existing customers. JOHN was recognized for their consistent performance and productivity. Following this, John worked at SMRT Corporation Ltd as a Client Service and Business Manager, responsible for handling a team of Customer Service and Sales Officers, as well as station administration and management.
John's next role was at Gulf News as a Client Servicing professional, where they ensured prompt and accurate delivery of ads to the correct pages and sections. JOHN also calculated pricing and secured sales. In 2013, John became a Sales Manager at OM Constructions, where they led a team of Sales Executives, achieved sales targets, and organized various events and exhibitions in Mumbai.
From 2015 to 2016, John worked at People Interactive as a Senior VIP Executive - Escalations, training staff on product implementation and enhancing client handling skills. JOHN focused on client retention, recall, and generating more business from VIP and high-net-worth individuals.
In 2017, John joined Regus as an Operations and Facility Manager. In this role, they oversaw the operations of commercial facilities and real estate, managed leasing, and developed marketing strategies. JOHN also directed administrative services like cleaning, maintenance, parking, safety inspections, and security.
Currently, John is serving as an Operations Manager at Table Space Technologies since 2020, where they hold responsibility for managing operations efficiently.
Overall, John has demonstrated a strong background in customer service, sales, operations management, team leadership, and marketing strategy.
John C. completed their Master of Business Administration (MBA) with a specialization in Operations Management and Supervision from the NIMS - National Institute Of Management. JOHN pursued this degree from 2004 to 2006.
Prior to that, John completed their Bachelor of Commerce (B.Com) degree in Commerce from the University of Mumbai. JOHN studied at the University from 2000 to 2003.
Additionally, John attended Xaviers - Mumbai (India) for an unspecified period and studied English without completing a specific degree. The start and end years for this education are not provided.
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