Suman Bala is an experienced professional with a strong background in technical support and research. Currently, Suman serves as a Shift Lead in Technical Support at Taboola since April 2019, focusing on incident management and data analysis. Prior to this, a role as a Research Associate at WNS Global Services involved mapping senior-level executives and maintaining a database of Fortune 500 General Counsels and CHROs. Suman also held a position at Coforge as an Executive, where responsibilities included presenting comprehensive employee benefit reports to clients. Earlier experience includes serving as a Production Artist at Periscope Printing and Packaging India Private Limited, specializing in graphic design. Suman holds a Bachelor of Business Economics from Delhi University, completed in January 2010.
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