Tim Andrew

Tim Andrew has extensive experience in IT support and service management within the healthcare and technology sectors. Currently serving as Vice President of Support Services at AnewHealth since August 2015, Tim designed and implemented automation-driven ITSM workflows and launched the Windows365 platform, optimizing operational efficiency. Prior roles at AnewHealth include Senior Director and Director of Support Services, where significant team expansions and integration of support functions were achieved. Tim's earlier career includes positions at FIS and Ceridian, where responsibilities ranged from system administration to leading technical support teams. Notable achievements include managing extensive support operations and leading various technical initiatives that enhanced service delivery and customer satisfaction. Tim also held a pivotal role at the Educational Information and Resource Center, where technology initiatives like wireless network implementation were launched.