Tachus is a Texas-based fiber-optic Internet provider that has grown to serve almost 40,000 Texans with an ultra-reliable and lightning-fast fiber Internet in just over five years. 

Tachus recently passed over 140,000 homes with our 100% fiber-optic network, along with several other important achievements that include passing 2,500 Google Reviews with a 4.9-star cumulative rating, a world-class Net Promoter Score of 88, and the title of the fastest median download speed in Houston according to speedtest.net.


Internet

Telecommunications

Tachus, LLC

Tachus, LLC's headquarters in The Woodlands, TX, United States

This department oversees the management and execution of field operations and construction projects.

Field Operations

The Network Operations Team at Tachus, LLC is responsible for ensuring the reliability and efficiency of the fiber-optic network infrastructure. They monitor network performance, troubleshoot issues, and coordinate maintenance activities to provide seamless service to customers. This team also collaborates on network planning and expansion efforts, ensuring that Tachus continues to deliver fast and reliable internet to an ever-growing number of Texans.

Network Operations Team

The Marketing Team at Tachus, LLC plays a pivotal role in promoting the company's fiber-optic Internet services, driving brand awareness, and enhancing customer engagement. With a focus on digital strategies, creative campaigns, and data-driven insights, the team works collaboratively to highlight Tachus' achievements and superior service offerings, ensuring that they reach both existing and potential customers across Texas.

Marketing Team

The Customer Support Team at Tachus, LLC is dedicated to providing exceptional service to our Texas customers, ensuring they have a seamless experience with our fiber-optic Internet offerings. This team addresses inquiries related to account management, billing, and technical support, working collaboratively to resolve issues efficiently and enhance customer satisfaction. By fostering strong relationships and maintaining open lines of communication, the team contributes to Tachus's reputation for reliability and excellence in Internet service.

Customer Support Team

The Data Management and Analysis Team at Tachus, LLC is responsible for harnessing and interpreting data to drive strategic decisions and improve operational efficiency. This team ensures the integrity and security of data systems, analyzes network performance metrics, and leverages customer feedback to enhance service offerings. Additionally, they collaborate across departments to implement Salesforce solutions that streamline processes and improve customer experience.

Data Management and Analysis Team

The Leadership Team at Tachus, LLC is responsible for setting the strategic direction and overall vision of the company, ensuring operational excellence as it scales its fiber-optic Internet services across Texas. Comprising the President, CEO, CFO, and CTO, this team collaborates to drive innovation, manage financial performance, and enhance customer satisfaction, all while maintaining Tachus's commitment to providing reliable and high-speed internet to its growing customer base.

Leadership Team

This department oversees the administration and functionality of applications within the organization.

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Other teams

Network Operations Team

Marketing Team

Customer Support Team

Data Management and Analysis Team

Leadership Team

Application Management