Tactful UCX is the next-gen omnichannel customer experience technology that helps your business achieve best results across touchpoints using AI & data centric approach.

Information Technology

Tactful AI

The Cairo office focuses on engineering, product management, and customer support to drive innovation and success in technology solutions.

Cairo

Tactful AI's headquarters in Waterbeach, United Kingdom

Mohamed Elmasry

Mohammad Fouad

Salma Elananii

Negma Ahmed

Wael Aggour

Ahmed Mohsen

This department focuses on software development, quality assurance, and automation processes to ensure effective engineering practices.

Engineering Operations

The Engineering Team at Tactful AI is responsible for developing and maintaining the company's next-gen omnichannel customer experience technology. This includes designing and implementing robust backend systems, creating intuitive frontend interfaces, ensuring software quality and reliability, and leveraging AI and data-centric approaches to enhance customer interactions across various touchpoints. The team comprises a diverse group of engineers specializing in backend, frontend, software architecture, machine learning, and quality assurance.

Engineering Team

This department focuses on developing and implementing AI technologies and automation solutions to enhance operational efficiency.

AI and Automation

This department focuses on building and maintaining relationships with clients to enhance their overall experience and satisfaction.

Customer Engagement

This department ensures the quality and reliability of software products through rigorous testing and evaluation.

Quality Assurance

This department focuses on creating and maintaining software applications and systems.

Tactful AI

Org chart

Teams

Engineering Operations

Engineering Team

AI and Automation

Customer Engagement

Quality Assurance

Software Development

Offices

Tactful AI

Org chart

Teams

Engineering Operations

Engineering Team

AI and Automation

Customer Engagement

Quality Assurance

Software Development

Offices

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