Tactis is a strategic customer experience agency specializing in integrating all aspects of customer experience, from customer experience strategy – enabled through user-centric digital products and advanced contact center services – to the employment of emergent artificial intelligence-based technologies. Through our capabilities, which include strategic customer experience planning, optimization, and operations, we build and operate transformative user touchpoints for public and private sector clients.

AI/ML

Enterprise Software

Software Engineering

Technology

Tactis

Tactis' headquarters in Washington, DC, United States

Adam Slagowski

Tiffany S.

Todd Coen

Tiffany Scourby

Jessica Jarmin

The Leadership Team at Tactis is responsible for setting the strategic direction and vision of the company, ensuring that all initiatives align with Tactis' mission to enhance customer experience through innovative solutions. Comprising top executives, the team drives decision-making, fosters collaboration across departments, and leads key initiatives in customer experience strategy, digital product development, and the integration of advanced technologies. Their collective expertise shapes Tactis' approach to delivering transformative user touchpoints for diverse clients.

Leadership Team

The Human Resources and Support Team at Tactis is dedicated to fostering a positive workplace culture and delivering exceptional employee support. This team manages talent acquisition to attract top-notch candidates, provides bilingual customer support to enhance client interactions, and oversees benefits and HR information systems to ensure employee well-being and satisfaction. Together, they contribute to building a skilled workforce that drives Tactis's mission of transforming customer experiences.

Human Resources and Support Team

The Technical Development Team at Tactis is responsible for designing and implementing innovative digital solutions that enhance customer experiences. Comprising roles such as Frontend Developer, Solutions Architect, System Engineer, and UI/UX Team Lead, the team collaborates to create user-centric applications and seamless system integrations, ensuring that all technical elements align with the company's strategic vision for client engagement and satisfaction.

Technical Development Team

The Account Management Team at Tactis is responsible for fostering strong relationships with clients and ensuring the successful delivery of integrated customer experience solutions. They oversee account strategy, address client needs, and coordinate with internal teams to optimize user touchpoints. By leveraging their expertise, they aim to enhance customer satisfaction and drive the success of Tactis's strategic initiatives.

Tactis

Org chart

Teams

Leadership Team

Human Resources and Support Team

Technical Development Team

Account Management Team

Offices

Tactis

Org chart

Teams

Leadership Team

Human Resources and Support Team

Technical Development Team

Account Management Team

Offices

Related companies