Giovanni .

Giovanni is an accomplished professional with significant experience in executive roles, currently serving in the CEO Office at TADA since November 2019. Prior to this, Giovanni held a marketing project position at Shopee for a brief period and contributed to growth strategies at Moka, where efforts led to a 3x increase in customer base for MokaPay in just two months. Giovanni's background includes a strong focus on customer acquisition and retention, operational process improvements, and project leadership, illustrated by achievements such as a 45% increase in response rates within the Customer Success team. Giovanni's early career involved internships at WeShop, Willis Towers Watson, and The American Club Singapore, providing foundational skills in management and various business functions. Giovanni earned a Bachelor's Degree in Management from The London School of Economics and Political Science and has additional educational experience at the University of the Arts London.