Taguchi
Monica Singh currently serves as the Head of Client Success at Taguchi Marketing Automation, beginning in January 2024. Previously, Monica held the position of Customer Success Director at both True Rewards and iGoDirect Group | Promotional Intelligence from July 2022 to December 2023, and also held various roles including Relationship & Client Service Director and Relationship & Account Manager Team Leader within iGoDirect Group. Earlier experience includes serving as Partnership Success Manager at Happy HR and Senior Business Development Executive at American Express, where notable achievements include the Platinum Club Award and Certificate of Excellence for leadership. Other roles span business development at the Melbourne Convention and Exhibition Centre and Pullman Hotels & Resorts, with early career experiences at Novotel Melbourne on Collins, earning several awards including the Accor Hotel Award - Rising Star and national accolades for outstanding performance in food and beverage management.
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Taguchi
We're not your typical digital marketing platform; we're pioneers in precision and personalisation. Our patented technology revolutionises marketing automation and optimisation, empowering businesses with data-driven accuracy and unparalleled customisation. Developed by our expert team of Australian software engineers, our platform seamlessly integrates with existing data sources, providing predictive analytics that illuminate the path to ROI. What sets us apart? We're proudly 100% Australian-owned and developed, headquartered in Melbourne. Unlike many competitors who rely on overseas solutions, our commitment to onshore software development is rare in the marketing automation space. This allows us to provide local access to genuine product experts, fostering swift and cost-effective implementation and customisation. Clients actively shape our product roadmap and deployment processes, keeping us ahead of the curve. Our young, dynamic team is our strength. Comprising technical developers, support specialists, and consulting professionals, we're dedicated to driving success for our clients across industries. From digital database marketing to loyalty engagement, our technology delivers insights that fuel growth. Since our inception in 2009, Taguchi has expanded globally, with operations in Melbourne, Sydney, Singapore, Frankfurt, and the USA. We enthusiastically take on industry giants, fuelled by the belief that we can do it better. With the experience of a seasoned SaaS company and the passion of a tech start-up, we're just hitting our stride.