TailWind Voice & Data
Erica Hunter is an experienced Program Manager at TailWind Voice & Data since November 2021, specializing in supporting the Project Management Team and enhancing customer experiences for both single and multi-site engagements. With a career at TailWind that began in 2008, Erica has held various positions including Sr. Manager - Projects Delivery, Project Manager, and Project Coordinator, focusing on customer satisfaction and operational support. Prior experience includes roles as Project Coordinator at Black Box Network Services, where Erica managed cabling infrastructure projects across the U.S., and Customer Service Representative at Black Box Voice Services in an inbound call center setting. Erica began a professional journey at Volkart May & Associates, Inc. as a Quality Assurance/Teleprofessional and holds a High School Diploma from Minnetonka High School.
TailWind Voice & Data
Connected. Reliable. Always ON. One thing is certain. Branch locations will need more support. They will have more bandwidth requirements. More devices on the network. More dependence on IT resources for Internet access, cloud computing, and consolidated data processing. Remote offices need fast access to the Internet and corporate data centers in order to function. It’s no secret we live in a vastly connected world. Having reliable and uninterrupted communications can mean the difference between success and failure for many of today’s businesses. By taking complete accountability for all components of your business connectivity through a single, precisely managed solution; Tailwind guarantees your company’s ability to maintain the connectivity required to keep business running. Tailwind delivers solutions that facilitate always-on connectivity for remote locations, from desktop to cloud, spanning both sides of the DMARC. Our IT, network and carrier infrastructure services provide single-source accountability by addressing Service Management, Asset Management, and Connectivity Management requirements. Whether your business operates in Healthcare, Hospitality, Retail or another industry, Tailwind’s holistic IT and telecom solutions can support and help your company maintain the “always on” connectivity that enterprises need to be successful.