Jack Chao is a seasoned Site Reliability Engineer at Take-Two Interactive Software, Inc. since August 2020, with a strong background in DevOps and cloud operations. Prior experience includes serving as a DevOps Engineer at IT Glue, where Jack managed multi-region infrastructure and build pipelines, and as a Cloud Operations Engineer at BuildDirect Technologies, managing cloud infrastructure through Terraform and overseeing production-grade Kubernetes clusters. Jack’s earlier roles include a Software Engineer position at Electronic Arts, where Jack supported game title development, and a Junior Engineer role at Samsung Electronics, where Jack created browser test scripts and analytical dashboards. Jack Chao holds a Bachelor of Science in Computer Science from Simon Fraser University, earned between 2011 and 2017.
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