Albert Johnson is an experienced software engineer and account manager with a diverse background in merchant operations and customer support at takealot.com since July 2014, holding roles that range from Seller Support Team Lead to Technical Account Manager. Responsibilities have included providing efficient service to business partners, predicting partner needs, and developing innovative self-help tools. Johnson also has experience in a returns team, liaising with other departments to resolve customer queries. Prior to takealot.com, Johnson worked at amazon.com as a Technical Account Manager, delivering operational support to sellers. Johnson holds an advanced diploma in information resource management from the University of South Africa and a degree in Information Technology from Northlink College.
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