Kourtney Thomas

Kourtney Thomas is an accomplished professional with extensive experience in customer success, revenue growth, and client partnerships. Currently serving as the Head of Customer Success at TakeUp, Kourtney previously held the position of Director of Revenue & Customer Success at Schola, where a successful restructuring of the department was implemented. Kourtney has a strong track record in managing significant accounts and driving customer retention, achieving high Gross Revenue Retention and Net Promoter Scores in various roles. Kourtney's entrepreneurial background includes founding a coaching business focused on personal development and fitness, along with leading a social running club. Kourtney's educational background includes a BA in Hospitality Business from Michigan State University.