Chris Kirby is the Head of Customer Advocacy and ESG at TAL Australia, a position they have held since 2022, where they develop and lead the customer advocacy strategy and coordinate TAL's ESG agenda. Previously, Chris served in various roles in customer insights and research, including as a Senior Manager at TAL and as a Director at Fifth Quadrant Pty Ltd. Chris has significant experience in delivering consumer insights and strategic consulting, holding positions such as Research Director at TNS and Insights Planner at Diageo. Additionally, Chris has been an Advisory Board Member at Kids in Philanthropy since 2012.
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