Georgina Croft is currently the Chief Claims Officer at TAL Australia, a role they began in March 2024. Prior to this, they served as Chief Customer Services Officer at BT Financial Group, managing extensive teams and overseeing customer service operations. Georgina has a strong background in executive roles within financial services, including positions as Chief Operating Officer for Westpac Group’s Insurance businesses and Chief of Staff for Westpac Institutional Bank. They hold over 13 years of experience in corporate law, including a senior associate role at Herbert Smith Freehills, where they specialized in mergers and acquisitions.
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