Phu Lam is a Senior Risk Manager specializing in operational risk with over 14 years of experience in the financial services sector. Currently, they serve as a Senior Manager in Data, Technology & Change at TAL Australia, focusing on risk management across digital initiatives. Previously, Phu worked at Westpac, where they held several roles including Senior Manager in Digital Risk Solutions, driving risk compliance for digital transformations. Phu has a strong technical background, with expertise in IT controls and risk governance, and was a finalist for the 2020 Westpac CEO Awards in the individual Risk Champion category. They are pursuing a Bachelor of Business and Computing at the University of Technology, Sydney.
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