Todd Kieffer

Chief Operations Officer at Talitrix

Todd Kieffer has a diverse work experience spanning over three decades. Todd currently serves as the Chief Operations Officer at Talitrix, a role they have held since March 2022. Prior to their current position, they worked at Modivcare as a Senior Director of Client Services from October 2020 to November 2022.

Before that, Todd worked at OTHRSource as the Chief Operating Officer and Senior Vice President. In this role, they were responsible for various aspects of service delivery, including marketing, sales, partnerships, customer care, and infrastructure planning. Todd served in this role from January 2020 to October 2020.

From February 2016 to January 2020, Todd worked at Rubicon Global as the Senior Director of Key Accounts. In this position, they led a team in service delivery and growth for the company's largest and most complex customers. Todd also assisted in sales and implementation and ensured the continued operations for the customer base.

Prior to Rubicon Global, Todd held the position of Sr. Manager of Operations at Ricoh Americas Corporation from July 2011 to January 2016. Todd led operations in Global and Federal accounts, focusing on strategy development, implementation, service delivery, contract compliance, and customer satisfaction.

From September 2004 to June 2011, Todd worked as the Director of Operations at IKON Office Solutions. In this role, they led operations for 400 employees across 70 customer sites, overseeing financial performance, service delivery, account growth and retention, and personnel development.

Todd's career began at Pitney Bowes, where they worked as an Account Manager from 1990 to 2001.

Todd Kieffer obtained their Bachelor of Business Administration (BBA) degree with a major in Finance from The University of Georgia, where they studied from 1985 to 1989. Following this, they pursued their Master of Business Administration (MBA) degree specializing in Organizational Behavior & Development at The George Washington University School of Business, which they completed between 1992 and 1994.

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Timeline

  • Chief Operations Officer

    March, 2022 - present