Seb Coulthread

Head of Customer Success at Talkative

Seb Coulthread has held a variety of roles since 2012. In 2012, they worked as a Bar Manager and Bar Member at Cafe Vin Cinq. In 2014, they were an Assistant IT Manager at Rugby Physiotherapy and Sports Injury Clinic, and a First Year Rep for the Management Science & Innovation Society at University College London. From 2015 to 2017, they worked at Apple as an Inventory Specialist and Specialist. In 2017, they were an IT and Systems Graduate at ABP Food Group, where they gained PRINCE2 Foundation and Practitioner Qualifications and delivered projects using these frameworks. From 2018 to 2021, they worked at SAS as a Customer Success Manager and a Presales System Engineer. In 2021, they became the Head of Customer Success at Talkative, and also worked as a Customer Success Manager at StaffCircle - Performance Management & Engagement for all Workers.

Seb Coulthread completed a BSc Hons Information Management for Business at UCL from 2014 to 2017, specializing in Management Science. Prior to that, they attended Warwickshire College from 2012 to 2014 and obtained an IT degree in Information Technology. Seb also holds a number of certifications, including an Associate (ACMI) from the Chartered Management Institute (obtained in November 2018), SAS Data Integration Studio: Fast Track (4.9) and SAS Programming 2: Data Manipulation Techniques (both obtained in October 2018), SAS Programming 1: Essentials (obtained in September 2018), ITIL Foundation Certificate in Service Delivery (obtained in January 2018), PRINCE2 Practitioner and PRINCE2 Foundation (both obtained in December 2017), The Digital Garage (obtained in September 2016), Advanced Scuba Diver and Enriched Air Scuba Diver (both obtained in August 2015), Open Water Scuba Diver (obtained in August 2014), and Emergency First Responder (obtained in March 2020).

Links

Previous companies

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StaffCircle logo
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Timeline

  • Head of Customer Success

    January, 2023 - present

  • Customer Success Manager

    October, 2021