James Hackney is currently the Head of Customer Success at TalkLife, where they focus on enhancing user experiences and support. Previously, they served as the Enterprise Relationship Manager at Tyro Payments from 2019 to 2022, managing key client relationships and driving customer retention. James also held the position of Account Management Lead at Joyride and Enterprise Account Lead at OPPORTUNI, contributing to business development and customer engagement. They earned a Bachelor's Degree in Sports Therapy from the University of Worcester in 2014.
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