TalkTalk Telecom Group plc is a company which provides pay television, telecommunications, Internet access, and mobile network services to businesses and consumers in the United Kingdom.

Telecommunications

TalkTalk

TalkTalk's headquarters in United Kingdom

Tristia Harrison

Neil Smith

Wendy Doherty FCIPD

Tim Morris

Joe Folkes

Clare Bostock

Sarah Blake

Nigel Langstaff

Charles Dunstone

John Gildersleeve

Roger Taylor

Howard Stringer

Phil Jordan

Arthur Andersen

Ian West

The Management team at TalkTalk is responsible for overseeing various operational, strategic, and administrative functions to ensure the company runs efficiently and meets its business objectives. This includes managing legal affairs, fraud prevention, business analysis, software solutions, data automation, supplier strategy, product development, network design, and ensuring high-quality customer experience and digital adoption. The team also handles planning, logistics, billing, strategy for trading, and incident management, thereby driving overall business performance and growth.

Management

The TalkTalk Marketing Team is responsible for developing and implementing marketing strategies to promote TalkTalk's pay television, telecommunications, Internet access, and mobile network services. This includes managing digital marketing campaigns, enhancing the customer experience across digital platforms, optimizing e-commerce performance, and increasing customer acquisition and retention through targeted marketing efforts. The team collaborates on UX/UI design, SEO, product ownership, and press communications to ensure the company’s services are effectively marketed and maintain a strong brand presence in the UK market.

Marketing Team

The Finance Team at TalkTalk manages the financial planning, analysis, and budgeting processes to support the company's pay television, telecommunications, Internet access, and mobile network services. They ensure accurate financial reporting, drive commercial finance initiatives, oversee core accounting, and manage capital expenditures and transformational projects to optimize financial performance and strategic decision-making.

Finance Team

The Data and Analytics Team at TalkTalk analyzes vast amounts of data to drive business insights and strategies. They support commercial strategy, optimize digital e-commerce, and provide market intelligence, ensuring data-driven decisions to enhance customer experience and operational efficiency.

Data and Analytics Team

The Operations Team at TalkTalk is responsible for ensuring seamless delivery of services across various functions including commercial operations, billing and collections, complaints management, and consumer support. This team oversees the optimization of operational processes, manages consumer interactions, and ensures effective training and development to maintain high service standards.

Operations Team

The Directors and Executives team at TalkTalk Telecom Group plc spearheads the strategic direction and overall management of the company. This team is responsible for driving transformation initiatives, overseeing IT and service operations, shaping architectural frameworks, boosting sales efforts, managing procurement processes, and leading human capital development to ensure the company delivers exceptional telecommunications and media services to its customers.

TalkTalk

Org chart

Board & advisors

Teams

Management

Marketing Team

Finance Team

Data and Analytics Team

Operations Team

Directors and Executives

Offices

TalkTalk

Org chart

Board & advisors

Teams

Management

Marketing Team

Finance Team

Data and Analytics Team

Operations Team

Directors and Executives

Offices

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