Miar Samir

Miar Samir is an Application Support Engineer at Tamara since November 2023, responsible for investigating and resolving technical and payment issues, troubleshooting SQL queries and API errors, and coordinating with Engineering and Product teams. Previously, Miar has served as a Social Media Advisor, managing customer inquiries and complaints on social media, and as a Customer Support Advisor, providing assistance through chat and handling high volumes of customer tickets. Miar's experience also includes a stint as a Customer Service Representative at Sutherland and a summer internship at Banque Misr. Miar holds a Bachelor's degree in Business Administration with a major in Investment & Finance from Alexandria University, completed in 2019.