Sonja Thompson

Sonja Thompson is a seasoned professional with extensive experience in system support, testing, and quality assurance. Currently serving as a Senior System Support Analyst at HighPoint Global since June 2013, Sonja excels in training and mentoring team members, developing schedules, and leading process improvement initiatives. In addition to this role, Sonja has held multiple positions, including Software Tester and Quality Assurance Technician at Tanager Inc., where responsibilities included executing test cases and reporting on defects. Sonja's background also includes early career roles as a Network Operation Technician and CADD Drafter, ensuring comprehensive support and documentation across various technical environments. With a strong educational foundation in Project Management from Capella University and prior studies in Computer Networking and Graphic Engineering Drafting, Sonja is well-equipped to drive project success and quality assurance efforts.