Stephen F.

Stephen F. has worked in the customer service and hospitality industry for the past 18 years. In 2020, they began working as a Customer Success Manager for Tanda: #1 Workforce Success Platform. From 2018-2020, they were a Customer Care Trainer and Quality Specialist for M+Grupa, responsible for on-boarding and refresher trainings for all agents in English speaking markets, as well as reviewing and scoring agent interactions. From 2013-2018, they were an Assistant General Manager for Noodles & Company, where they were in charge of hiring the right talent, scheduling for success, and training new crew, journey leaders, shift managers, and the next salary managers. Finally, from 2002-2013, they were a Shift Manager/ Assistant manager for McDonald's Corporation.

Stephen F. attended Lewis-Clark State College from 2010 to 2013, where they earned a Bachelor's degree in Business Administration and Management, General.