Heather Tom

Heather Hom has extensive experience in technical support and customer service, currently serving as a Technical Support/Customer Service Supervisor and Administrator at Tangent since April 2008. Proficient in various software, including Microsoft Excel and Word, Heather handles support inquiries, quality control, order processing, and organizational responsibilities, while also assisting the CEO with reports and managing company events. Prior to this, Heather held roles in customer service management and department management at CompUSA and Mimi Maternity, respectively, where substantial sales growth was achieved. Additionally, Heather has a history of volunteering with multiple nonprofit organizations and holds an Associate of Arts degree in Liberal Arts from Skyline College.