Michael L.

Michael L. is a seasoned professional with extensive experience in revenue operations and customer support management. Currently serving as Sr. Manager, Revenue Operations at Tangoe since October 2016, Michael oversees over $150 million in recurring revenue, aligning sales, operations, and customer experience teams. Previous roles at Tangoe include Revenue Retention Manager and Contract Account Executive, where Michael managed $23.5 million in customer revenue and supported strategic growth initiatives. Additionally, experience as Service Delivery Manager involved managing significant monthly spending across various clients, including industry leaders in technology and finance. Prior positions at Vodafone and Thule Group further demonstrate expertise in operational analysis, process improvement, and training program development, contributing to enhanced customer engagement and team performance. Michael holds a Bachelor of Science degree in Marketing from Southern Connecticut State University.