Drew M.

Drew M. is a seasoned IT professional with extensive experience in support and administration across various tech environments. Currently, Drew serves as a Senior Helpdesk Engineer at Tanium, focusing on user management in Azure/Active Directory and providing L1 and L2 support in a hybrid macOS/Windows setting. Previous roles include IT Support at FreshRealm, DeskOps Engineer at Xamarin—where Drew led technical support for over 400 users—and IT Support Engineer at ClearSlide, delivering IT services for a sizable employee base while managing network security and user onboarding. Drew's earlier experience includes Systems Administrator roles at Idle Games, Inc. and PlayFirst Inc., overseeing IT operations, system performance, and infrastructure management.