Jakub Harmata is a seasoned professional in the field of unified communications and customer support, currently serving as the Support Center Manager at Tanium since February 2024, where responsibilities include team management, performance oversight, and enhancing customer experiences. Prior to this role, Jakub operated as the Senior Support Technical Account Manager at Tanium and as the owner of a company from February 2019 to January 2024. Notable past positions include Senior Unified Communications Engineer and Team Lead at EQTek, and various roles at Aon and Cisco where expertise in voice systems and collaboration services was applied. Jakub holds a Bachelor of Engineering degree in Electronics and Telecommunications from AGH University of Krakow, earned in July 2016.
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