Jonathan Strickland

Escalation Engineer

Jonathan Strickland is an experienced IT professional currently serving as an Escalation Engineer at Tanium since January 2021, where responsibilities include managing technical escalations, training development, and supporting product releases. Previously, Jonathan held roles as Senior Support Technical Account Manager and Support Technical Account Manager at Tanium, focusing on enhancing customer satisfaction and resolving technical issues. Prior experience includes serving as IT Customer Relationship Manager at Georgia Southern University, leading a team to support various campus divisions, and working as an Information Technology Field Technician at Micro Computer Plus. Jonathan began a career in IT with a degree in Information Technology from Georgia Southern University, complemented by a background in tutoring and an internship with BMW Group.

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