Ric Bancroft serves as the Director of Customer Success Engineering at Tanium since February 2018, focusing on strategic customer engagements to enhance platform adoption and deliver long-term value as a trusted advisor to enterprise clients. Previously, Ric was the Director of Technical Account Management at Tanium, where guidance through the sales and adoption lifecycle helped customers maximize the Tanium platform's value. Experience extends to Ivanti as a Technical Relationship Manager, fostering customer relationships and strategic technology adoption. Ric's earlier roles include Senior Solutions Architect and 3rd Line Technical Support Consultant at AppSense, as well as Technical Support - Communications Lead at the Department of Health | e-Learning for Healthcare, and Enterprise Support Analyst at Unisys, providing comprehensive support across various technical domains.
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