Ronnie M. currently serves as the Support Center Manager at Tanium, a position held since February 2021, where responsibilities include managing teams across North America, EMEA, and APAC, overseeing the Support Center internship program, and creating documentation. Notable achievements include receiving multiple SPOT Rewards for exceptional technical support and successful program management. Previous roles include Senior Support Technical Account Manager at Tanium, and several IT positions at Georgia Southern University, where key contributions involved managing cloud services, supporting IT infrastructure, and developing training resources. Ronnie M. holds a Bachelor of Science in Information Technology from Georgia Southern University.
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