Yuwei David W.

Yuwei David W. is an experienced technical professional currently serving as an Associate Support - Technical Account Manager at Tanium since July 2024, with a focus on cybersecurity. Prior to this role, Yuwei held the position of Technical Support Specialist at Brainlab from December 2020 to July 2024, where responsibilities included resolving software and IT issues for over 150 medical institutions, achieving a high customer satisfaction rating, and collaborating with internal teams for product improvements. Earlier experience includes an internship in HVAC at Sun's Heating and Cooling Company, where installation and maintenance tasks were completed ahead of schedule, as well as a Drone Research Internship at Perrotis College, where research on drone applications in agriculture was presented at a conference. Yuwei also served as Shift Team Lead at Dippin' Dots, overseeing daily operations and ensuring customer satisfaction. Yuwei holds a Bachelor's degree in Technical Systems Management and a Master of Science in Management Information Systems from the University of Illinois.