Simone McDougal

Simone McDougal is a skilled technology support professional currently serving as a MAC CSP at Tantus Technologies, Inc., providing Tier II desktop support for a range of Apple hardware and software applications. With over five years of experience at Apple, Simone held various roles including Genius Admin, where responsibilities included managing in-store repairs, educating customers, and maintaining service quality. Simone also contributed to community engagement as a fellow at United Way and led public relations efforts as the president of the Public Relations Student Society of America. Academic credentials include a Bachelor of Arts in Public Relations from the University of North Carolina at Charlotte.