Rishav Kumar is an experienced leader in customer service and program management, currently serving as Head of Customer Service at both Taomish India Pvt. Ltd and #XcelerAI since May 2025. Previously, Rishav held significant roles at Societe Generale from May 2013 to December 2024, including Program Manager for the globally recognized IBOR Transition program and Global Test Manager for a Joint Venture Project. With a strong background in testing and service management, Rishav has also worked at Nomura, Wipro, Lehman Brothers, and Infosys, demonstrating expertise in change management, incident management, and compliance testing. Rishav holds an MBA from the Indian Institute of Management, Indore, and a B. Tech. in Civil Engineering from the Indian Institute of Technology, Roorkee.
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