Dean Herson

Dean Herson is an experienced professional in the retail sector, currently serving as Director of Customer Experience for Wholesale/In-Direct EMEAI at Tapestry since February 2021. Herson's career includes previous roles such as Senior Manager and Senior Area Manager within Tapestry, focusing on customer experience. Prior to Tapestry, Herson was Project Lead for a Customer/User Experience Study at Tech Mahindra. At Coach, roles included Client Development Manager for Europe and General Manager overseeing flagship locations in London. Herson's experience also spans management positions at Ralph Lauren, House of Fraser, TOPSHOP TOPMAN, and River Island, emphasizing a strong background in sales performance, team development, and customer engagement. Herson holds a degree from Middlesex University.