We’re Tapi, a flooring retailer with a difference, and we’re here to change the world (well… the flooring world at least).
We’ve started a revolution and it’s contagious. In 7 years we’ve opened 170 stores and with a flock of mobile showrooms buzzing around the country, we’re serving our customers like they’ve never been served before.
We've rapidly built our position as number 2 in scale and number 1 in service in the UK since we were born.
And we aren't stopping there...

We believe in innovation, pushing boundaries, wow-ing our customers at every turn, continually challenging ourselves, and enjoying the journey too!

Our people are the (not so) secret ingredient to our success. We aren't just a company, we are one big Tapi family: where everyone matters. Truly. We look out for each other, believe in doing the right thing, and always look for ways to be better: for our colleagues, customers, and future growth.  With empowerment and ownership at our core, our people really make a difference, and can all be shareholders too, pretty cool, right? 

In short, we're told we're an all-round bunch of nice people, with big dreams. And we're on track to reach them. Fancy joining us on the trip?

Retail

Tapi Carpets & Floors

Tapi Carpets & Floors' headquarters in Orpington, United Kingdom

This department oversees the operations and performance of retail stores to ensure effective management and customer satisfaction.

Retail Management

The Sales and Customer Support team at Tapi Carpets & Floors is dedicated to delivering exceptional service and personalized flooring solutions to customers. This dynamic team, comprising field estimation and regional sales specialists, works collaboratively to assess customer needs, provide expert product guidance, and ensure seamless transitions from inquiry to installation. By prioritizing customer satisfaction and fostering a family-like culture, they not only drive sales but also build lasting relationships that contribute to Tapi’s reputation as a service leader in the flooring industry.

Sales and Customer Support

This department oversees sales strategies, manages regional sales operations, and guides sales personnel to achieve targets.

Sales Management

The Technical and Digital Operations team at Tapi Carpets & Floors is dedicated to enhancing the customer experience through innovative technology solutions and data-driven insights. This team manages the integration of digital platforms, oversees technical operations, and ensures that all systems are optimized for efficiency and effectiveness. By leveraging analytics and CRM strategies, they drive improvements in service delivery and customer engagement, helping to solidify Tapi's position as a leader in the flooring industry.

Technical and Digital Operations

The Finance and Accounting team at Tapi Carpets & Floors plays a crucial role in ensuring the company's financial health and strategic growth. They oversee budgeting, forecasting, and financial reporting, while managing accounts payable to ensure timely payments to suppliers. This team works collaboratively to maintain transparency and accuracy in financial processes, empowering the wider Tapi family to make informed decisions that drive the company's innovative vision forward.

Finance and Accounting

This department oversees the planning, development, and execution of product strategies to drive market success.

People (18)

Jobs (0)

Other teams

Sales and Customer Support

Sales Management

Technical and Digital Operations

Finance and Accounting

Product Management