Shawn Hockaday is an experienced leader currently serving as the Head of Clearing and Operations at tappengine. They have a strong background in investment management, having held various roles including Director of Trust Operations at USAA Federal Savings Bank and Quality Assurance Manager at USAA Investment Management Company. With expertise in broker-dealer services, risk management, and operational excellence, Shawn is passionate about delivering customer-centric solutions that enhance clients' financial well-being. They are pursuing a Bachelor's degree in Political Science and Government at Yale University, which they started in 1996.
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