Gareth Lang

Gareth Lang has a diverse professional background with extensive experience in learning facilitation and customer service. At British Gas, Gareth served as a Learning Facilitator, focusing on high impact learning interventions and post-training coaching. Previously, Gareth held roles as a Customer Service Advisor and Travel Consultant, providing exceptional customer service and managing bookings. Gareth's career includes positions as a Customer Service Representative at NatWest and a Team Manager at Citizens Advice, where performance metrics were monitored. Currently, Gareth serves as a Senior Learning Facilitator at Target Group and as an Assistant Manager in Training at Deloitte, delivering training to staff and ensuring effective learning outcomes. Educational qualifications include various degrees from St Martin Comprehensive School, Pontypridd College, and Ystrad Mynach College, culminating in a B-TEC National Diploma in Leisure & Tourism.