Rob Chapman is the Head of Workforce Planning and Management at Target Group, a position held since 2023. Previously, Rob served as the Head of Business Intelligence at Firstsource from 2014 to 2023 and worked as a Dialler Manager at both Firstsource and Conduit Global from 2009 to 2012. With a strong background in the outsourcing and offshoring industry, Rob has demonstrated expertise in business intelligence and workforce management.
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