Heidi Lund is an accomplished Telephony Engineer at Target HQ since January 2015, specializing in contact center operations, vendor management, and Avaya products. With a strong foundation in Linux, basic Python, and Chef development tools, Heidi also possesses networking expertise in Cisco products, focusing on system management and maintenance. Previous roles include Senior Network Engineer at Target, and a Technology Leadership Program Trainee, along with experience as a Student Research Assistant at the University of Wisconsin-Eau Claire and a Swim Coach at Eau Claire YMCA. Educational background includes a Bachelor's degree in Information Systems with a Business Analysis focus from the University of Wisconsin-Eau Claire.
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