Josh Downing is a seasoned global CX leader with over 20 years of experience in financial, retail, and eCommerce services. Currently, they serve as a Senior Manager for Target.com Guest Services, where they lead digital customer experience operations across multi-site and remote environments. Previously, Josh held various managerial roles at Target, including Operations Manager in Collections and Recoveries, where they managed a substantial recovery portfolio, and at Arizona Sportsman as a manager and buyer for a multi-store sporting goods chain.
This person is not in the org chart
This person is not in any teams
This person is not in any offices