Megha Ayyappa

Megha Ayyappa has extensive experience in management and quality programs, primarily at Target from November 2012 to January 2024. Megha's roles included Manager of Target Enterprise Services, where responsibilities involved processing credit bureau inquiries and investigating unauthorized fraud claims. As a Sr. Manager at the Service Center, Megha led quality programs, ensuring adherence to procedures and providing development feedback. Prior experience includes an Analyst position at Target focusing on operations management and project management, and a Billing Support Consultant role at AOL, where customer service and billing dispute resolution were key tasks. Megha holds a Bachelor's Degree in Commerce from St Josephs College, completed in 2015.