Michael Ervin serves as the Executive Team Leader of Service & Engagement at Target, where they oversee daily operations and cultivate exceptional guest experiences. Previously, they held the role of Service & Engagement Team Leader at Target and Grocery Team Leader at Publix, leading teams in enhancing customer satisfaction and operational efficiency. Michael holds an Associate's Degree in Management from Albany Technical College and is currently pursuing a Bachelor's Degree in Management at Albany State University. Their commitment to developing high-performing teams and optimizing processes has contributed to a successful career marked by superior performance reviews and internal promotions.
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