Mini Prashant is a seasoned Operations Lead with over 19 years of experience in banking customer services, technical support, and training. Currently serving as a Senior Customer Services Manager at Target, Mini provides leadership and implements continuous improvement initiatives. Previous roles include Manager of Order Management Cloud at Oracle India and Team Leader at HSBC Bank, where they excelled in team management and client relations. Mini holds a Master of Science in Physics from the University of Mumbai and has a strong background in change management and process excellence.
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