Rich Koenig is a Senior Incident Response Manager at Target, where they apply over 20 years of experience in telecom engineering. Previously, they served in various roles at Lumen (formerly CenturyLink/Qwest), including Manager of the Network Operations Center, overseeing a team of over 20 engineers and technicians. They have a strong background in managing network support for voice, data, and video services, and possess exceptional leadership and mentoring abilities. Rich is currently pursuing education at Minnesota State University Moorhead.
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